IT-Centric Professional Development

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Objective

This course introduces students in consulting procedures for the personal and professional development in an IT context.

Course Contents

Introduce students in basic principles of professional development in an IT environment: (Self)Management, Communication and Performance Skills (management skills, customer relations, communication skills through collaboration, developing trainee/employee/workers performance, personal performance skills, critical thinking and creative problem solving, making better decisions, training methods).

  • Robinson D. & Robinson J. (2008): Performance Consulting: A practical Guide for HR and Learning Professionals, Berrett-Koehler Publishers.
  • Rosenberg M. (2001): E-Learning Strategies for Delivering Knowledge in the Digital Age, McGraw-Hill.