IT-Centric Professional Development

Learning Outcomes

This course introduces students in consulting procedures for the personal and professional development in an IT context. It addresses the needs of students as future workers on ‘how to be involved in a IT workforce community’ by enhancing them to provide emerging professional development opportunities and practices.

On completion of the course, the students will be able to:

• • understand the theoretical background of the consulting (in physical and IT context).
  • select and design the appropriate components for their academic and career path (KPIs).
  • critically evaluate a set of skills for professional development.
  • design and build products/services via appropriate components to an institutional IT context and demands (needs, motivations, attitudes, ethics).
  • compose a personal/professional career plan for further development in the society (KPIs).

Course Contents

• Basic consulting theories and practices necessary for the development of effective performance on an academic and professional environment in IT business community (Kirkpatrick model, SRL, SDL).
• Continuing Professional Development programs (CPD).
• Skills and Competencies.
• Communication and Collaboration (active listening, verbal, non-verbal, communication).
• Μentoring and coaching.
• Personal and affective factors in performing (needs, attitudes, motivation, self-esteem etc.
• Organizational factors (ethics, leadership).
• Problem solving, innovation, creativity.
• Evaluation (KPIs).

Recommended Readings

• Robinson D. & Robinson J. (2008): Performance Consulting: A practical Guide for HR and Learning Professionals, Berrett-Koehler Publishers.
• Rosenberg M. (2001): E-Learning Strategies for Delivering Knowledge in the Digital Age, McGraw-Hill.