e-Governance |
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Professors | Dimosthenis Kyriazis |
Course category | OPT/SDS |
Course ID | DS-514-1 |
Credits | 5 |
Lecture hours | 3 hours |
Lab hours | 2 hours |
Digital resources | View on Aristarchus (Open e-Class) |
Learning Outcomes
The goal of this course is for students to acquire a comprehensive understanding of e-Governance.
Upon successfully completing this course, students will be able to:
- Understand a range of topics covering the theoretical, technological, practical, and socioeconomic foundations of the digital transformation of organizations and processes.
- Recognize the role and practices of e-Governance, its societal impacts, and the influence of new technologies and innovation.
- Analyze and apply various digital technology strategies and models.
- Integrate Data Analytics and Artificial Intelligence technologies and methodologies into e-Governance processes.
- Promote innovation through the strategic use of Information and Communication Technologies (ICT).
- Evaluate the economic aspects of IT within organizations, and effectively assess and manage associated risks.
General Competences
- Search for, analysis and synthesis of data and information by the use of appropriate technologies
- Individual/Independent work
- Group/Team work
- Working in an interdisciplinary environment
- Introduction of innovative research
- Development of free, creative and inductive thinking
Course Contents
- Introduction to e-Governance and presentation of fundamental concepts and framework (Digital Transformation Processes, Tools, Technologies).
- Improvement of efficiency, increase of transparency, enhancement of citizen participation, and economic development.
- Basic ICT Infrastructures and Interoperability (Interoperability Standards, Interconnection of heterogeneous systems, etc.).
- Information systems security, identity management, digital signatures, and compliance with GDPR.
- Artificial Intelligence and Data Analysis for process automation, provision of personalized services, creation of smart digital assistants, and evidence-based decision-making.
- Modern ICT for enhancing e-Government such as Blockchain for applications in transparency and digital registries, and the Internet of Things for smart cities.
- Analysis and application of digital strategy models.
- IT Project Management in the Public Sector (methodologies, resource and budget management).
- Promotion of innovation and improvement of the economy’s competitiveness and entrepreneurship.
- Cost-Benefit Analysis for ICT investments. Evaluation of Return on Investment (ROI).
- Identification, assessment, and management of technological, operational, and financial risks.
- Case Studies with analysis of successful and unsuccessful examples from Greece and abroad (e.g., gov.gr, Estonia).
Suggested Bibliography
- Δημήτρης Γ. Καπόπουλος, 2023, “Ηλεκτρονική Διακυβέρνηση”, Εκδόσεις Δίαυλος.
- Ανθόπουλος Λεωνίδας, 2022, Έξυπνες πόλεις και ευφυής διακυβέρνηση, Εκδόσεις Κριτική.
- ΛΑΖΑΚΙΔΟΥ ΑΘΗΝΑ, 2021, ΗΛΕΚΤΡΟΝΙΚΗ ΔΙΑΚΥΒΕΡΝΗΣΗ ΚΑΙ ΗΛΕΚΤΡΟΝΙΚΕΣ ΥΠΗΡΕΣΙΕΣ ΠΡΟΣ ΠΟΛΙΤΕΣ ΚΑΙ ΕΠΙΧΕΙΡΗΣΕΙΣ, ΕΚΔΟΣΕΙΣ ΔΙΣΙΓΜΑ.
- Πασχόπουλος, Α. Σκαλτσάς, Π., 2000‘ Ηλεκτρονικό Εμπόριο’, Εκδόσεις Κλειδάριθμος, Αθήνα, Ελλάδα, ISBN 960-209-394-3.
- Συρμακέζης, Σ. Μάρκελλος Κ., Μαρκέλλου, Π. Ρήγκου, Μ. Τσακαλίδης, Α. 2006 ‘e-Επιχειρηματικότητα, Από την ιδέα στην υλοποίηση’, Εκδόσεις Ελληνικά Γράμματα, Αθήνα, Ελλάδα .
- Chaffey D. (2008): E-Business and E-Commerce Management (3rd Edition), Prentice Hall.