Information Systems Governance

Learning Outcomes

The course aims to understand students’ basic issues related to the nature and management of Information Systems (IS). With the completion of the course, the student will be in position:

• to understand and become familiar with the key issues that are associated with the decisions to create, evaluate, manage, and extend the information systems.
• to know the main characteristics and approaches for the analysis of modern business management systems (through case studies and examples).
• to be able to analyse and formally document information systems management through a set of techniques analysed in laboratory exercises.

Course Contents

• Initially, basic concepts of Information Systems (IS) are examined and introduced into system theory.
• The main reasons why the understanding of the nature of the MS and their administration-management are then thoroughly analyzed.
  • The strategic and economic parameters of the IGs
  • The nature of IGs
  • The opportunities IGs provide to the information society
  • The globalization of markets as well as their ethical and socio-economic aspects
• At the same time, the important role of collecting data, creating, holding, preserving and maintaining information and knowledge is thoroughly analyzed.
  • This analyzes the life cycle and the conversion of raw data into information and knowledge.
• Different types of information systems (e.g. production, management, administration etc.) and different models of organizational structures are analyzed (e.g. organization of VS hierarchy flat organization).
  • Reference is made to Porter’s model and underlines the strategic nature of PAs.
• Topics related to business and administrative concepts
• The different management models that exist
• The decision-making levels
• The analysis of the role of the management
• Issues related to administrative decisions to be taken throughout the lifecycle of the CP are thoroughly examined.
  • These decisions refer to evaluation, adoption, development, management of management, organizational change management, maintenance, upgrading, extension, integration and withdrawal.
  • In this context, issues related to the drafting, evaluation and selection of tenders are explored, with the management and selection of staff for crisis management (eg resistance to CP adoption) and strategic development of CP.
  • All of these issues will be studied in the light of real case study and administrative CAs such as ERP, Chain Management Systems (SCM), Customer Relationship Management (CRM)) and finally the applications of e-business.

Moreover, the EVDOXOS system is utilized to provide additional useful information to the students as well as exercises that respond to the corresponding thematic topics / sessions covered by the course.

Recommended Readings

• G.S. Oikonomou, N.B. Georgopoulos, “Information systems of enterprise management”, 2004
• D. Giannakopoulos, I. Papoutsis, “Information Systems Management”, 2003